Paper Digest Operational Status

* The issues mentioned in this page are issues that we are aware of.
* If you see other issues/bugs, please report to us: team@paperdigest.org.

Status Service
Main site & services (ask, review, search, and write)
Account management
Conference digest, Best paper digest, Trending topics
Daily digest

Past Incidents


Date Details
12/19/2024 Daily Digest: Some files on biorXiv & medrXiv cannot be accessed.
12/03/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 12/03 will be available online once Arxiv release the papers.
11/26/2024 Main site: At 7:18AM, the main site started to expreience connection issues. The problem was resolved at 7:31AM.
11/25/2024 Email service: One of our email service providers - Microsoft 365 is experiencing an outage. Some emails sent via Office365 will be delayed. We are monitoring the situation to make sure that all account creation confirmation emails will be delivered.
11/15/2024 Paper lookup: From earlier Nov 15, one server serving paper details page was unreachable. Impacted users browsing the paper details pages may see an empty page. This problem was addressed at 8AM, Nov 15.
11/04/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 11/04 will be available online once Arxiv release the papers.
10/09/2024 Daily Digest: Arxiv export service did not release new papers as usual due to maintenance. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 10/09 will be available online once Arxiv release the papers.
10/02/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 10/02 will be available online once Arxiv release the papers.
09/20/2024, 09/23/2024, 09/24/2024, 09/25/2024 Daily Digest: Arxiv export service has been down in the past few days. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of these days are currently available online.
09/04/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 09/04 will be available online once Arxiv release the papers.
08/02/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 08/02 will be available online once Arxiv release the papers.
07/12/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 07/12 will be available online once Arxiv release the papers.
07/02/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 07/02 will be available online once Arxiv release the papers.
06/04/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 06/04 will be available online once Arxiv release the papers.
05/30/2024 Web Site: On 05/30/2024, at ~9:00 AM our domain name registrar accidently reset our DNS entry. This made our website inaccessable to users till ~11:00AM. This problem has been addressed. Some users may still see the problem since it may take some time for DNS record to be propagated.
04/17/2024 Daily Digest: About 100 daily digest emails sending to the domain of 'pku.edu.cn' were not delivered due to a SPF matching issue. This issue does not seem to be on our side. We will monitor this situation. If the problem remains, we will suspend the daily digest email service for these affected users. Update: the problem was resolved on 04/18.
04/09/2024 Services, Daily Digest: Website started to experience access issues at 08:58AM. Services came back at 09:39AM.
04/02/2024, 04/03/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not send out daily digests to users whose selected interests are covered by Arxiv. Daily digests of 04/02 and 04/03 are available online.
03/31/2024 Account Management: A number of the "Account Creation Confirmation" emails sending to Yahoo emails were not delivered in time. Update: This issue was addressed on the same day.
01/12/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not generate daily digests for users whose selected interests are particially covered by Arxiv. Today's digest will be available online once the issue is fixed on the Arxiv side.
01/02/2024 Daily Digest: Arxiv export service did not release new papers as usual. As a result, we did not generate daily digests for users whose selected interests are particially covered by Arxiv. Today's digest will be available online once the issue is fixed on the Arxiv side.
10/16/2023, 10/17/2023 Daily Digest: Arxiv export api had been unstable since 10/16/2023. As a result, we had been struggling to download new papers. Daily digest emails were NOT sent out for 10/16 and 10/17 due to this. Daily digests for these days are now available online. Update: Arxiv has already notified us that this issue has been resolved.
09/30/2023 Text Rewriter: text rewriter service went down at ~10:20AM due to cloud hardware errors. Service came back at ~11:20AM.
05/07/2023 Services: At 10:00AM on 05/07/2023, website started to experience connection issues. Site came back at 11:05AM.